Tel: 01606 545400 ·

Useful Information

General Notes

Please ensure you provide to following for all delivery requirements:

  • Full postal address of the delivery location
  • Number of pallets and total weight of the consignment
  • Service level required – next day, economy or time specific
  • Other relevant information – restricted access, tail lift, vehicle mounted FLT
  • Purchase order or delivery reference
Presentation of Goods for Road Transport
  • Goods should be placed onto a good quality wooden pallet
  • Goods should be secured onto the pallet appropriately – banded, stretch wrap
  • Each pallet should also contain a clear address label for ease of identification
  • Goods should not overhang the side of the pallet

Claims for loss or damage of goods must be made in writing within 7 days of delivery. Delivery notes should be clause at the time of delivery in order to support a valid claim simply signing ‘unchecked’ is not acceptable. All claims will be dealt with under the terms of RHA Conditions of Carriage and UKWA Conditions of Storage.

General Notes

Please find below a number of useful documents and certificates:

All goods carried under Road Haulage Association (RHA) 1998 terms and conditions:

All stored under UKWA terms and conditions:

Insurance Documents
Credit Account

Credit facilities are available if required. Please email the finance department for an application form on or telephone 01606 545400