Useful Information

Please ensure you provide to following for all delivery requirements:

• Full postal address of the delivery location
• Number of pallets and total weight of the consignment
• Service level required – next day, economy or time specific
• Other relevant information – restricted access, tail lift, vehicle mounted FLT
• Purchase order or delivery reference

• Goods should be placed onto a good quality wooden pallet
• Goods should be secured onto the pallet appropriately – banded, stretch wrap
• Each pallet should also contain a clear address label for ease of identification
• Goods should not overhang the side of the pallet

Claims for loss or damage of goods must be made in writing within 7 days of delivery. Delivery notes should be clause at the time of delivery in order to support a valid claim simply signing ‘unchecked’ is not acceptable. All claims will be dealt with under the terms of RHA Conditions of Carriage and UKWA Conditions of Storage.

Please find below a number of useful documents and certificates:

All goods carried under Road Haulage Association (RHA) 1998 terms and conditions:

• RHA Terms and Conditions 2020 – Download PDF

All stored under UKWA terms and conditions:

• UKWA Terms and Conditions – Download PDF

• Certificate of Motor Insurance – Download PDF
• Goods In Transit Insurance – Download PDF
• Public Liability Insurance – Download PDF
• Employers Liability Insurance – Download PDF

Credit facilities are available if required. Please email the finance department for an application form on accounts@scooper.co.uk or telephone 01606 545400